Affected services:

  • Onyx

Onyx - Unable to add/edit DNS records

Opened on Thursday 30th September 2021, last updated

Resolved — This issue has now been resolved. We apologise for any inconvenience caused.

Posted by Krystal

Identified — We've identified an issue with Onyx users being unable to edit DNS records via the Onyx Portal. This is related to the Let's Encrypt Root CA Expiration (https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/) mentioned in a previous status and our development team are investigating. Please note that this does not impact live sites - Just the ability of users to add/edit/delete DNS records.

Posted by Krystal