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Clear communication throughout service affecting events

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Past Incidents

18th February 2018

No incidents reported

17th February 2018

No incidents reported

16th February 2018

No incidents reported

15th February 2018

Beryllium Beryllium Outage

We are currently seeing an issue with the backup agent on Beryllium which has resulted in an immediate server reboot to correct the problem. This should only take a few minutes and we will update the status once the server is back online.

Apologies for any disruption caused.

Update 9:15PM: Beryllium should now be back online. Again we apologies for any disruption caused.

Beryllium Beryllium Mail Delivery Issues - Hotmail

We are currently experiencing mail delivery issues from Beryllium to Hotmail based email services due to a block against Beryllium in the Microsoft Hotmail filtering system.

Due to this, users attempting to send mail to hotmail or outlook addresses may receive bouncebacks due to the blockage however we are in contact with Microsoft to remove this block as soon as possible.

Because of the nature of the Microsoft filtering system we are unable to provide an ETA on this however we will update the status as soon as we have any additional information.

Apologies for any inconvenience caused.

Update 15/02/2018: Unfortunately this is still an issue which we are working to get resolved as quickly as possible however Microsoft are unwilling to compromise which is causing a delay in resolving this issue. We will continue to chase Microsoft to get the Beryllium unblocked as soon as we can.

14th February 2018

No incidents reported

13th February 2018

No incidents reported

12th February 2018

No incidents reported

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