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Clear communication throughout service affecting events

  • Core Servers
  • Axiom
  • DNS Cluster
  • Spam Experts Mail Cluster
  • VPS Hypervisors
  • VZ01
  • VZ02
  • VZ03
  • VZ04
Scheduled Maintenance
Axiom Scheduled Maintenance Tuesday 20th November 2018 23:59:00

Starting at 23:59 on Tuesday 20th November we will be performing key upgrades to our core server, as such during the maintenance window clients will be unable to access both the client area and our website. This maintenance will not cause any disruption to user websites and will completed as quickly as possible.

Past Incidents

3rd November 2018

No incidents reported

2nd November 2018

No incidents reported

1st November 2018

No incidents reported

31st October 2018

Urgent Reboot - Silicon, scheduled 2 weeks ago

Due to an issue with the R1Soft backup agent, a reboot of Silicon is required to correct the problem. This will result in a short outage of around 10-15 minutes.

We apologise for any inconvenience caused.

Update 10:43PM :- The reboot has been completed and the server is back online.

30th October 2018

No incidents reported

29th October 2018

Axiom Intermittent connectivity issues for our site and Client Area - client sites are unaffected

We're aware of an intermittent connectivity issue to our site and Client Area at present, we're investigating the issue and hope to have it resolved shortly.

Please note this only affects our own site and Client Area, client sites themselves are completely unaffected by this issue.

UPDATE 11:00 - this issue has now been resolved, the site and Client Area are now available again.

28th October 2018

No incidents reported

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