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Clear communication throughout service affecting events

  • Domain Services
  • Domain Services
    Operational
  • Core Servers
  • Axiom
    Operational
  • DNS Cluster
    Operational
  • Spam Experts Mail Cluster
    Operational
  • VPS Hypervisors
  • VZ01
    Operational
  • VZ02
    Operational
  • VZ03
    Operational
Scheduled Maintenance
Helium - MySQL Upgrade Monday 24th June 2019 06:00:00

User of helium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Hydrogen - MySQL Upgrade Monday 24th June 2019 07:00:00

User of hydrogen.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Lithium - MySQL Upgrade Tuesday 25th June 2019 06:00:00

User of lithium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Beryllium - MySQL Upgrade Tuesday 25th June 2019 07:00:00

User of beryllium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Boron - MySQL Upgrade Wednesday 26th June 2019 06:00:00

User of boron.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Carbon - MySQL Upgrade Wednesday 26th June 2019 07:00:00

User of carbon.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Nitrogen - MySQL Upgrade Thursday 27th June 2019 06:00:00

User of nitrogen.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Oxygen - MySQL Upgrade Thursday 27th June 2019 07:00:00

User of oxygen.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Fluorine - MySQL Upgrade Friday 28th June 2019 06:00:00

User of fluorine.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Neon - MySQL Upgrade Friday 28th June 2019 07:00:00

User of neon.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Magnesium - MySQL Upgrade Monday 1st July 2019 06:00:00

User of magnesium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Sodium - MySQL Upgrade Monday 1st July 2019 07:00:00

User of sodium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Aluminium - MySQL Upgrade Tuesday 2nd July 2019 06:00:00

User of aluminium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Silicon - MySQL Upgrade Tuesday 2nd July 2019 07:00:00

User of silicon.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Phosphorus - MySQL Upgrade Wednesday 3rd July 2019 06:00:00

User of phosphorus.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Sulfur - MySQL Upgrade Wednesday 3rd July 2019 07:00:00

User of sulfur.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Chlorine - MySQL Upgrade Thursday 4th July 2019 06:00:00

User of chlorine.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Argon - MySQL Upgrade Thursday 4th July 2019 07:00:00

User of argon.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Potassium - MySQL Upgrade Friday 5th July 2019 06:00:00

User of potassium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Calcium - MySQL Upgrade Friday 5th July 2019 07:00:00

User of calcium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.0 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Scandium - MySQL Upgrade Monday 8th July 2019 06:00:00

User of scandium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Titanium - MySQL Upgrade Monday 8th July 2019 07:00:00

User of titanium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Vanadium - MySQL Upgrade Tuesday 9th July 2019 06:00:00

User of vanadium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Chromium - MySQL Upgrade Tuesday 9th July 2019 07:00:00

User of chromium.cloudhosting.co.uk will experience loss of MySQL database services and some cPanel functions while the MySQL service is upgraded from 10.1 to 10.2. We anticipate the work may take around an hour to complete, during which time access will be sporadic. Updates will be posted here as the work progresses.


Past Incidents

11th January 2019

NW VPS Node 3

9:34PM - We are aware of an issue currently occurring on NW VPS Node 3 and are investigating.

9:51PM - The problem on NW VPS Node 3 has been resolved and servers are currently booting back up, please allow a further 5 minutes or so for this to occur.

10th January 2019

Oxygen Oxygen Outage

We are currently investigating the outage on Oxygen as a priority and will provide updates shortly. Apologies for any inconvenience caused.

Update 12:38PM - The server has been rebooted and is now back online. We are investigating the cause of the outage but again we do apologise for any inconvenience caused.

Phosphorus Phosphorus Outage

A short outage was experienced on Phosphorus due to an unexpected reboot, we are currently investigating this however the server is back online and websites responding as normal.

9th January 2019

No incidents reported

8th January 2019

No incidents reported

7th January 2019

No incidents reported

6th January 2019

No incidents reported

5th January 2019

No incidents reported









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